FAQ

Common IT Support Questions

Answers to common questions about Microsoft 365 migrations, ProjectWise support, Dell laptop deployment, and public-sector technology support.

Can you migrate from Google Workspace?

Yes. CivicSpan can help plan and support a migration from Google Workspace mail, calendars, contacts, and files into Microsoft 365.

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How long does a Microsoft migration take?

Small migrations can often be completed in days after discovery. Larger migrations need more time for staging, DNS planning, testing, and user communication.

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What is ProjectWise?

Bentley ProjectWise is a collaboration and document management platform commonly used by engineering and infrastructure teams for project files and CAD-centered workflows.

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How much does ProjectWise consulting cost?

Pricing depends on the number of users, workstations, issues, and environment complexity. CivicSpan offers a ProjectWise Health Check starting at $1,500.

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Can you deploy Dell laptops remotely?

Yes. CivicSpan can prepare a remote deployment plan covering device setup, Microsoft 365 access, security, shipping, first login, and support handoff.

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Do you work with municipalities?

Yes. CivicSpan supports municipalities, public-sector vendors, nonprofits, engineering teams, and other infrastructure-focused organizations.

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